Privacy policy

Last updated: June 2025

At Soulful Therapy, your privacy matters. This policy explains what information we collect, how we use it, and your rights regarding your personal data. By using this website, you agree to the terms of this Privacy Policy.

1. Who We Are

Soulful Therapy is a mental health service operated by WellNest LLC-FZ, based in the United Arab Emirates.
For any privacy-related concerns, you can contact us at: hello@soulfultherapy.ae

2. What Information We Collect

We may collect the following personal data when you interact with our site or services:

Name, email address, and message content (via contact forms or email)
Booking information (via Calendly or Wix booking tools)
Session notes (for clients, securely stored and never shared)
Website usage data (via cookies or analytics tools)

We do not collect sensitive payment information directly through this site.

3. How We Use Your Information

We use your data to:

Respond to inquiries and provide services
Manage appointments and sessions
Improve the website’s performance and user experience
Send updates only if you’ve opted in

We will never sell, rent, or misuse your personal information.

4. How Your Data is Stored

All data is stored securely through trusted platforms such as Wix, Calendly, and encrypted client record systems.
Only the therapist has access to client session information. No data is shared with third parties without your consent, unless legally required.

5. Your Rights

You have the right to:

Access the data we hold about you
Request corrections or updates
Request deletion of your data
Withdraw consent at any time (where applicable)

To exercise these rights, email us at [Insert your email].

6. Cookies and Analytics

Our website may use cookies to improve functionality and track basic analytics. You can adjust your browser settings to decline cookies if preferred.

7. Third-Party Tools

We use third-party platforms like:

Wix.com to host our website
Calendly for booking appointments

Each platform complies with its own privacy and security standards.

8. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page with the updated date.